Introduction

ViaVia Corporation, a Delaware corporation, and its subsidiaries or affiliates ("Company," "we," or "us") respects the privacy of individuals who use ALMA.AI, visit our websites, or interact with our services. By using our website www.alma.ai, any other webpages we operate, and our software or web-based applications that use cookies or apps (collectively the “Service”), you consent to the collection, use, and disclosure of personal information in accordance with this Policy. This Policy describes our use and disclosure of the personal information we collect. If you do not agree with the terms set out herein, please do not use this Service or otherwise provide us with Personal Information.

Personal Information

"Personal Information" refers to any information relating to an identified or identifiable person. An identifiable person is someone who can be identified, directly or indirectly, by reference to an identification number or one or more factors specific to the person.

We may collect the following Personal Information: First and last name; Title; Email address; Postal address; Telephone number(s); industry and industry sub-industry sectors; type of organization (company, school, university, etc.); organization name, organization size, department; IP and/or MAC address; Cookies; and any other Personal Information relevant to the uses identified in this Policy.

Personal Information does not include “aggregate” or other non-personally identifiable information. Aggregate information is data we collect about a group or category of products, services, or users that is not personally identifiable. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes.

Collection of Personal Information

We process your Personal Information for the following purposes:

1. With Your Consent

   • To communicate with you, including when you request information about ALMA.AI products and services.

   • To ascertain your requirements and interests and provide you with the most suitable products and/or services.

   • To provide you with a personalized, interactive use of ALMA.AI Services and allow you to access all their features.

   • To process your application to us for employment.

   • For any other purposes disclosed to you at the point we request your Personal Information, pursuant to your consent.

2. To Provide You with ALMA.AI Products or Services

   • To enable you to register for events, seminars, webinars, contests, or create a user profile.

   • To manage our business relationships with you (including sales opportunities, commercial offers, purchasing, contracts, orders, invoices, emails, and voice messaging data, delivery of ALMA.AI products, support, or professional services).

   • To manage your training and/or certification on ALMA.AI products and services.

   • If you attend an event organized by ALMA.AI, you may be asked for health information to accommodate individuals with disabilities or special dietary requirements.

3. To Comply with Legitimate Interests

   • To improve your experience and remember your settings.

   • To provide you with information related to marketing activities for similar goods and products if you are already using ALMA.AI products and services.

   • To manage business relationships when you act on behalf of an ALMA.AI prospect or customer (including sales opportunities, commercial offers, purchasing, contracts, orders, invoices, conversational data, contact forms, emails, and voice messaging data, delivery of ALMA.AI products, support, or professional services).

   • To create anonymous data for analytics and for compliance, fraud prevention, and safety.

   • To communicate additional employment vacancies following your application with us.

4. To Comply with Law

   • To manage ALMA.AI's legal obligations related to applicable export laws, trade sanctions, and embargoes issued by various countries.

Why We Process Your Personal Information

We collect Personal Information voluntarily provided by our users through various means, including:

• Subscribing to email newsletters.

• Registering for events.

• Requesting information about our products and services.

• Requesting technical support.

• Applying for a job.

• Information collected online may be supplemented with information you provide through other services or sources.

Passive Information Collection

When you visit our Service, some information is collected automatically, such as your browser’s Internet Protocol (IP) address, browser type, device type, identifier for any handheld or mobile device, and actions taken on our Service. We may also collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

We may receive information about you from third parties and combine this with other Personal Information we maintain about you. This Policy governs any combined information that we maintain in personally identifiable format.

Recipients of Personal Information

Except as described in this Policy, we will not disclose your Personal Information to third parties without your consent. We may disclose information to third parties in the following circumstances:

• Service Providers: We may share your Personal Information with third-party vendors, consultants, and service providers performing tasks on our behalf.

• Affiliates: We may share Personal Information with our affiliates for customer support, marketing, technical operations, and account management purposes.

• Business Transfers: Information about our users, including Personal Information, may be disclosed and transferred as part of any merger, acquisition, sale of company assets, or similar transaction.

• For Legal Reasons: We may disclose Personal Information if required by law or to protect our rights or the rights of others.

Security

We use reasonable security measures to protect Personal Information from accidental loss, disclosure, misuse, unauthorized access, alteration, and destruction. However, no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any Personal Information that you provide to us and transmission is at your own risk.

Your Rights

You have the right to access your Personal Information and request its rectification, completion, update, or erasure. You also have the right to restrict processing, obtain a copy of your Personal Information, and object to specific processing activities. Additionally, you may have the right to transfer your Personal Information to another service provider.

You may exercise your rights by contacting us at contact@alma.ai.

Retention Period

We do not store your Personal Information longer than necessary for the purposes for which we collected it. Retention periods may vary depending on the data categories and processing activities.

Customer Data

ALMA.AI customers may submit data or information, including Personal Information, into ALMA.AI products. ALMA.AI will only access such data for providing services, preventing or addressing service or technical problems, or as required by law.

International Visitors

If you use the Service from outside the U.S., you are transferring your Personal Information to the U.S. for storage and processing. By providing your Personal Information through your use of the Service, you agree to that transfer, storage, and processing.

Updates to this Policy

We may occasionally update this Policy. When we do, we will revise the “last updated” date at the beginning of the Policy. Your continued use of our Service after such changes will be subject to the then-current policy.

Contact Information

If you have any questions or comments about this Policy, please contact our Data Protection Officer at:

Attn: ALMA Data Protection
8605 Santa Monica Blvd PMB 88522
West Hollywood, California 90069-4109
USA

contact@alma.ai